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Chifrando Support

Need help with an order, product, delivery, payment or anything else? Our support team is ready to assist you.

Customer Care Safe & Secure Live Support Mon–Sat
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How can we help you today?
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What Can We Help You With?

Choose a support topic and get help with your Chifrando shopping experience.

Visit Our Locations

You can visit us during office hours.

Port Harcourt — Store No 12 Okija Street, Mile 1, Diobu, Port Harcourt, Rivers State.
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Lagos — Warehouse Alaba International Market (Warehouse), Lagos State.
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Get in Touch

Multiple ways to reach Chifrando.

Office Working Hours

Monday to Saturday.

Day Opening Closing
Monday 8:00 AM 6:00 PM
Tuesday 8:00 AM 6:00 PM
Wednesday 8:00 AM 6:00 PM
Thursday 8:00 AM 6:00 PM
Friday 8:00 AM 6:00 PM
Saturday 8:00 AM 6:00 PM
Sunday Closed Closed

Before You Contact Us

These details can help us assist you faster.

For an order Have your order number ready if available.
For a product Tell us the product name or send a screenshot.
For payment Keep your transaction details available.

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Stay connected for updates, products and useful information.

Frequently Asked Questions

Quick answers to common support questions.

How can I track my order?

Sign in to your Chifrando account and check your Purchase History for the latest available order information.

How do I contact Chifrando support?

You can contact us through WhatsApp, live chat, phone or email using the options on this page.

Where can I find Chifrando?

Our listed locations include the Port Harcourt main store and the Lagos warehouse shown above.

What should I have ready when contacting support?

For faster assistance, provide your order number, product name, payment information or a screenshot when relevant.

What are your office hours?

Our office hours are Monday to Saturday, 8:00 AM to 6:00 PM. Sunday is closed.

Still Need Help?

Our support team is ready to assist you.

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